We ship orders Monday to Friday.
Our packaging is all made from recycled materials. Please reuse or recycle it when you’re done to help us keep our impact as low as possible.
We offer free shipping on all orders over £150.
- Standard via Royal Mail ( 3-5 working days): £3.95
- Signed For via Royal Mail: £5.00
- Next Day via DPD (if order before 2pm, Monday to Thursday): £8.00
Please note: we cannot offer our next day service to the following UK postcodes:
AB36-AB38, IV4-IV11, IV13-IV28, IV40, IV63, KW1-KW3, KW5-KW14, PH19-PH26, PH30-PH41, PH49, PH50, KA27-KA28, PA20-PA38, IM1-IM9, IM99, HS1-HS9, IV41-IV49, IV51-IV56, PA41-PA49, PA60-PA78, PH42-PH44, KW15-KW17 ZE1-ZE3, TR21-TR25, GY10 and GY9.
All international orders will be sent via a tracked service.
- Standard via DHL (5-7 working days): £25.00
- Express via DHL (2-4 Working Days): £30.00
Rest of the World:
- Standard via DHL (5-7 working days): £30.00
- Express via DHL (2-4 working days): £35.00
All delivery dates are given for your guidance and apply to working days only (excluding Bank Holidays). Although we will do our best to ensure you receive your order within the estimated timeframe, we are not responsible if your order is delivered outside of these windows.
Customs & Duties
As a result of the UK leaving the EU, some EU and ROW orders may incur customs and duties charges. Riley Studio is not liable to pay these fees and, unfortunately, we have no control over these additional charges.
We offer a gift wrapping service for a charge of £8.95.
Your gift will be wrapped in recycled tissue paper and presented in a recycled wood pulp gift box, tied with recycled polyester Riley Studio branded ribbon.
If you have any questions about gift wrapping service please email firstname.lastname@example.org
December Delivery Deadlines
To make sure your order arrives with you before December 25, please follow our delivery deadlines for your country. If you're unsure about any shipping times we'd be happy to answer your questions.
- Standard - December 17th
- Signed For - December 17th
- Next Day - December 21st
- Africa, Asia & South America - December 1st
- North America & Eastern Europe - December 13th
- Central Europe - December 16th